How to get started:

Select the type of garment/apparel material you would like to have embroidered or screen-printed and determine location of logo placement. If you have a specific item in mind, be sure to note the style number and color code.Once you have an idea of what you would like to have customized, you can either contact us over the phone at 1-800-383-1117 or fill out our Custom Embroidery Form listed above. If you cannot find what you are looking for on our web site, our knowledgeable staff can point you in the right direction. We have thousands of styles to choose from.You will be asked to submit your logo or electronic artwork through our custom form or you can send it to info@contractorsclothing.com. Image files that end with .tiff, .jpg, and .eps files work best. Our on-site graphic design team is also able assist in developing custom logos or unique designs for your custom embroidery.We will then use our digitizing computer program to convert your logo into a system of stitches. This will be sent to you for final approval.Once pricing has been determined and the digitized logo has been approved, your credit card will be charged. We then begin the production process of your customized order.Your order is shipped out from Madison Heights, MI. Lead times will depend on destination and shipping method.

Embroidery Process & Additional Information

Color Options

The Pantone Matching System (PMS) is a standardized color reproduction system used by Contractor’s Clothing to ensure color accuracy and consistency. We often ask customers to provide the PMS colors of their logo so we can match the colors correctly. If the customer is unsure, we work together to determine the closest-matching thread. We stock hundreds of embroidery thread colors year-round, with additional colors available upon request.

FR Thread

We also provide flame resistant thread options to add logos to top FR brands such as Ariat and Carhartt.

Logo Size & Location

Standard size for a left chest design ranges from 2.5" to 4" wide x 1" to 2" tall. For larger size logos, the sleeve or back yoke is recommended. You can go as large as 5" wide x 3" tall on the sleeve on a larger garment but we recommend 3" wide and no wider than 3.5". The smallest text we can embroider with any accuracy is about .25” tall. We can adjust your logo design to compensate for slight variations. To ensure best presentation, we will discuss and confirm logo placement with you during the acknowledgement process.

Digitizing

The embroidery process begins with your company logo, or an idea for a design.That logo, or design idea must first be presented as a piece of artwork. That artwork then must be "digitized," which is the specialized process of converting two-dimensional artwork into stitches or thread. The digitizing computer software will allow numerous machines to embroider (stitch) the logo/design repetitively onto numerous garments.

When an image is digitized, our technicians use a specialized digitizing software that assists in accurately converting your logo or electronic artwork into a system of stitches that the embroidery machine can read. This activity is as much an art form as it is a science. Skill and creativity are essential.

Production

While the digitizing process automates the machine stitching, much of the process continues to be hands on. Before the sewing can begin, specific thread colors must be loaded by hand into the machines. The machine itself is programmed by our technicians to sew the design in a specific color sequence and sewing speed. The garments must then be "hooped" individually by hand, and loaded into the machine. Once the design has completed sewing, the garment is taken off the machine, un-hooped, and then sent to the next step in the production process.

Shipping

Your order will be shipped from our store in Madison Heights, MI. Lead times depend on your destination and shipping method. Standard embroidery lead time is 2-3 weeks from the months of February to October and 4-5 weeks from November to January. Please allow 2-3 weeks for custom screen printing.

Returns

All sales on embellished goods are final. Embroidered items can be returned if the item is defective. In such cases, Contractor’s Clothing will replace the item at no cost. If you have any problems with products, you must notify us within 7 days of receipt of the order.

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