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Return to Help Index
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Holiday Shipping Schedule: When will I get my items?Please note that during this busy time of year and due to product availability, processing and shipping time is 10-14 business days. As always, we work to process and ship your order as quickly as possible. If you have any questions after placing your order, please do not hesitate to call us at 248-544-7380.
Free ShippingContractor's Clothing Co. currently offers free shipping on orders totaling over $99.00 for the contiguous 48 United States only (Does not include Alaska & Hawaii).
This offer does not apply to embroidered goods.
International ShippingCanadian orders are required to have a minimum purchase of $50.00 to process the order. A representative will contact you on shipping costs.
European orders are required to have a minimum purchase of $200.00 to process the order. A representative will contact you on shipping costs.
All Other International orders are required to have a minimum purchase of $300.00 to process the order.
A representative will contact you on shipping costs.
PO BoxesPlease be advised that we do not ship to PO boxes.
Nike Brand Product DisclaimerNext day, two day and/or three day shipping is not available on Nike Brand Products.
Please note that Nike Brand products must be embroidered or otherwise embellished.
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy.|
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|